CARLOS by DORFMAN-PACIFIC-Bliss Hat (Tea)
RETURNS & EXCHANGES
We want to ensure that you are completely satisfied with your purchase. You may return your order for a refund. Jeffrey Mark accepts online returns of non-sale, non-vintage, unworn/unwashed merchandise with original tags attached and all original packaging within 10 days of your order receipt. All refunds will be applied to the original payment method. Outbound shipping fees, when applicable, are non-refundable. If you return a package that does not meet this criteria, it will be denied. All denied returns will not receive a refund and will be forfeited. For more information, please contact our customer service department.
How to Return
Our return process is convenient and easy.
• To ensure we receive your return properly, include your original order receipt inside your return package; indicating the enclosed item(s) and the reason for your return. Please be sure all tags and original packaging are included.
• Drop your package in a secure mailbox and address the return as follows:
Jeffrey Mark, LLC
Attn: Online Returns
Original Order # ______________
11640 Woodbridge Street
Studio City, CA 91604
We recommend that you choose a shipping service that allows you to track your package and that you insure your package for the full value of your return. All return shipping costs are the sole responsibility of the customer - Jeffrey Mark is not responsible for any costs associated with return shipping.
Once we receive your return package, you will be sent an email notifying you of your return. Please note that this email will be sent to the email address as provided on your original order.
Your return credit will be placed on the original form of payment and will appear on your next statement (generally 10-14 days depending on your bank and/or method of payment).
Yes, we do accept international orders.
Do you need to ship your order to an address outside of the United States? Do you have a verified PayPal account and shipping address?
JeffreyMark.com accepts International payments exclusively through PayPal. All international orders will ship to the address associated to each individual account~we are unable to process shipments to third party, non-verified address outside the US.
International shipping is available through USPS Express International, USPS Priority International, or DHL. Shipping methods and individual rates are indicated at checkout.
How much duty and taxes are charged on international orders?
Duties (or Customs tariffs) are set by the destination country Customs authorities and determined based on a combination of the country of origin (manufacturing) of the goods being purchased and the classification of that merchandise in accordance with a harmonized system adopted and used uniformly by all countries. International taxes (such as Value Added Tax or VAT) are set by the destination country. Jeffrey Mark, LLC assumes no responsibility for any import taxes, duty charges, tariffs, added tax, or VAT that may be due upon delivery. Any/All such fees are solely the responsibility of the recipient. Please check with your local Customs authorities in order to determine applicable import fees and/or taxes prior to completing your purchase.
Applicable sales tax will be charged to all purchases shipping to California.
Forms of Payment
We accept Visa, MasterCard, American Express and PayPal. All transactions are exclusively processed through PayPal, hence any method of payment must first be setup within your individual PayPal account.
When You Are Charged
If you pay for your order with a credit card on the web site, we charge you for all items as soon as your order ships. You will not be charged for items that are "on order" until we ship them to you.
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Errors and Inaccuracies
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Style/Size: Fedora / M-XL
Color(s): Tea (also available in denim blue)
- Low-slung front visor
- Flipped back
- Contrasting ribbon trim
- 1-3/4 brim
- Interior elastic sweat band
- Superbly suited for any occasion
- Limited Edition
Carlos by Dorfman-Pacific “Bliss” - Co-designed by the legendary, Carlos Santana and produced by premier hat manufacture, Dorfman-Pacific; The Bliss is inspired by the Cuban music scene of the early 1950’s with its low-slung front visor & flipped back. The Bliss features a contrasting ribbon trim, 1-3/4 brim, interior elastic sweat band, and breathable 100% toyo straw body. Both color options, Tea & Denim Blue, are superbly suited for any occasion and are assured to compliment a myriad of wardrobe choices.